Our website uses cookies. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

What are Cookies?

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser, and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies can be used by web servers to identity and track users as they navigate different pages on a website and to identify users returning to a website. Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.

How we use cookies?

At bbcclub.com we use cookies to make sure content works, such as ensuring your preference and location settings are enabled for your homepage and in recording your bookings. We also use them to look at which pages our customers visit. This is so we can see what you want to read about and whether campaigns we run are of interest to you.

We may use the information we obtain from your use of our cookies for the following purposes:

  • To recognise your computer when you visit our website;
  • To track you as you navigate our website;
  • To improve the website’s usability;
  • To analyse the use of our website;
  • In the administration of this website;
  • To prevent fraud and improve the security of the website;
  • To personalise our website for you;
What cookies do we use?

Here is a list of the main cookies we use:

Cookie
Explanation
Google Analytics
To analyse and create reports about the use of this website in order to tailor the website to our customer needs. Google will store this information. For information about Google’s privacy policy is available at http://www.google.com/privacy policy.html
Online Booking – Horizons
To indicate your session booking and to authenticate your log in.
Blocking cookies

Most browsers allow you to refuse to accept cookies. For example:

  • In Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector;
  • In Firefox you can block all cookies by clicking “Tools”, “Options”, and un-checking “Accept cookies from sites” in the “Privacy” box.

Blocking all cookies will, however, have a negative impact upon the usability of many websites.

Deleting cookies

You can also delete cookies already stored on your computer:

  • In Internet Explorer, you must manually delete cookie files (you can find instructions for doing so at http://support.microsoft.com/kb/278835);
  • In Firefox, you can delete cookies by, first ensuring that cookies are to be deleted when you “clear private data” (this setting can be changed by clicking “Tools”, “Options” and “Settings” in the “Private Data” box) and then clicking “Clear private data” in the “Tools” menu.

Doing this may have a negative impact on the usability of many websites.

Contact us

This website is owned and operated by BBC Club Sports and Leisure Limited. If you have any questions about our cookies or this cookie policy, please contact us by email bbc.club@bbc.co.uk, by telephone (0208 752 6666).